Reference

How ze77 Handles Your Personal Information

Your account data — including your name, contact details, and payment activity through bKash, Nagad, or Rocket — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionPayment PrivacyYour Right to AccessData Retention PolicyContact Us Anytime

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your account information, or need to report a concern, our support team handles privacy requests directly. Response times depend on the nature of your request, but we aim to acknowledge every message promptly.

Live Chat Open the chat window from your account dashboard to reach our support team directly for privacy questions or data access requests.

Email Support Send your privacy request or data deletion query to our support email. Include your registered phone number so we can locate your account.

Account Settings Some data preferences — like communication opt-outs — can be managed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures at every point where your data moves — from account creation through to payment processing and withdrawal verification. Here is how each area works in practice.

Payment Data Security

When you deposit via bKash, Nagad, or Rocket, your wallet credentials stay within that payment provider's system. We receive only a transaction confirmation, not your PIN or wallet password.

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security and Access

Your account is protected by OTP verification on login. If we detect a login from an unfamiliar device, we flag it and may ask you to re-verify before granting access.

Data Retention and Deletion

Active account data is retained while your account is open. After closure, we keep records only as long as required by applicable law. Submit a deletion request via support to start the process.

What This Privacy Policy Covers

ze77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ze77, we collect the information needed to run your account: your name, email address, phone number, and the payment method you use — whether that is bKash, Nagad, or Rocket. We also collect device and session data to keep your

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account secure and to detect unusual activity. We do not sell your personal data to third parties. Your payment details are passed only to the payment processor handling your transaction — for example, when you send a bKash transfer, only the data needed to confirm that
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transaction is shared with bKash. We store your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to delete it by contacting our
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support team. Availability of our services depends on your local law and the eligible regions we operate in — if you are unsure whether ze77 is accessible where you are, check with your local authority before registering.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at ze77

These are the questions we hear most often about data, account privacy, and your rights as a ze77 account holder.

We collect your name, phone number, email address, and the payment method you register with — such as bKash or Nagad. Device and IP data is also logged for security purposes.

We share data only with payment processors handling your transactions and with service providers who help us operate the platform. We do not sell your personal information to advertisers or data brokers.

Contact our support team via live chat or email with your registered phone number. We will locate your account and provide the data we hold on you in a readable format.

Yes. Submit a deletion request through support. We will close your account and remove your personal data, except for records we are required to retain under applicable law.

Your bKash, Nagad, or Rocket credentials never pass through our servers. Payments are processed directly by the wallet provider, and we receive only a transaction confirmation reference.

We use session and analytics cookies. Session cookies are necessary for your account to function. Analytics cookies can be disabled through your browser settings without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoZe77 Banking

How ze77 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy at ze77

01 What personal data does ze77 collect when I register?

02 Does ze77 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask ze77 to delete my account and data?

05 How does ze77 protect my payment information?

06 Does ze77 use cookies, and can I turn them off?

Privacy Policy

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